SPONSORS & EXHIBITORS 

FREQUENTLY ASKED QUESTIONS

• When can I choose my booth?
  Due to limited space, in order to ensure all sponsors and exhibitors are situated next to the companies specified in their registration forms, all booths will be assigned by the event organizers. You can find your booth location in the "Exhibit Hall Floor Plan" button above. If you have any concerns about your booth location, please contact partnerships@secretariatcentral.com.

• When is booth set-up and tear-down? 
  This information can be found in the "Exhibitor Kit" button above.
  
  
• Who do I contact with issues about my booth?
  If you have questions about your booth assignment, please contact partnerships@secretariatcentral.com. If you have questions or concerns on-site during the conference, please ask the team at the registration desk for assistance.
  
  
• How do I get electrical to my booth? 
  This information can be found in the "Exhibitor Kit" and "Exhibitor Services" buttons above.
  
  
• Can you store my materials before/after the conference?
  Unfortunately, the OOA will not be able to store your materials before or after the conference. If you need options for storing your materials, please contact the venue.
  
  
• How do I register for my badge?
  You can register for sponsor badges using the "Register Your Team" button above. 
  
  
• Can I share my badge with my team members?
  We kindly request that you do not share your badge with anyone. Having an accurate list of attendees at the event is essential for the safety and security of this event. 
  
  
• Can I attend accredited sessions?
  Yes! Sponsor representatives are welcome to attend accredited sessions, however, we ask that you do not participate in any interactive/Q&A aspects of these sessions. Any branded materials or items with your logo must be left in the exhibit hall at your booth and can not be brought into any space where accredited educational content is presented.  
  
  
• Do I have to stay at my booth for the entire conference?
  We encourage keeping your booth staffed at all break times and any time delegates are around the conference floor between sessions. OOA is not liable for any items left unattended at your booth.
  
  
• What social events are available for me to attend?
  You are invited to attend the free Welcome Reception for all delegates, speakers, sponsors, and exhibitors on Friday, November 1, 2024 at 5:00 p.m. in the Regency Ballroom. 
  
  
• Can I get a list of delegates?
  Please contact partnerships@secretariatcentral.com. 
  
  
• Can I bring swag/gifts to give out at my booth?
  No, swag and gifts are not permitted at this event, in accordance with accreditation rules. This includes pens, mugs, candy, gum, bags, lanyards, etc., regardless of branding. If this rule is violated, you will be asked to remove the items from your booth, and your opportunity for involvement at future events may be restricted. You are welcome to offer paper materials such as booklets, pamphlets, handouts, postcards, etc.  
  
  
• Who can I contact with other questions? 
  All other questions can be directed to partnerships@secretariatcentral.com.